At GOONCORE LLC, we are committed to providing a convenient and reliable shipping experience for our customers. This Shipping Policy explains how we process, ship, and deliver orders placed through gooncore.store.
By placing an order through our website, you acknowledge and agree to the terms outlined below.
1. Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Orders are processed Monday through Friday, excluding weekends and applicable public holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.
Please note that order processing time is separate from the shipping and delivery timeframe.
2. Estimated Delivery Times
Our estimated delivery timeframes are:
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United States: 5–10 business days
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International Orders: 10–20 business days, where available
These delivery times are estimates and are not guaranteed.
Delivery times may vary depending on the destination, shipping carrier, customs processing, weather conditions, holidays, transportation delays, and other circumstances outside our reasonable control.
3. Shipping Charges
Available shipping options and applicable shipping charges will be displayed during checkout.
Shipping costs may vary depending on:
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Delivery destination
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Order size and weight
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Shipping method selected
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Product availability
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Current carrier rates
You will be able to review applicable shipping charges before completing your purchase.
4. Order Tracking
When tracking is available, we will provide tracking information after your order has been shipped.
You can use the tracking number provided in your shipping confirmation to monitor your package.
Please allow some time for the carrier's tracking system to update after shipment. Tracking information may not become active immediately.
5. Shipping Address
Customers are responsible for providing accurate and complete shipping information when placing an order.
Please carefully verify your:
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Full name
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Street address
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Apartment, suite, or unit number
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City
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State
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ZIP code
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Country
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Phone number
GOONCORE LLC is not responsible for delays, failed deliveries, returned packages, or additional shipping costs caused by incorrect or incomplete information provided by the customer.
6. Address Changes
If you need to change your shipping address after placing an order, contact us as soon as possible.
We will make reasonable efforts to accommodate address-change requests before an order is processed or shipped.
Once an order has been shipped, we cannot guarantee that the shipping address can be changed.
7. Lost or Delayed Packages
Although we work with shipping providers to deliver orders efficiently, delays may occasionally occur.
Possible causes include:
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Carrier delays
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Severe weather
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Transportation disruptions
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Public holidays
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High shipping volumes
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Customs processing
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Incorrect address information
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Other circumstances outside our reasonable control
If your package appears to be significantly delayed or lost, please contact us with your order number and tracking information.
We will review the available information and, when appropriate, work with the shipping carrier to determine the next steps.
8. Damaged Packages or Products
If your package arrives visibly damaged or the product inside is damaged, please contact us as soon as possible.
For damaged-product claims, please provide:
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Order number
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Description of the damage
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Clear photographs of the product
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Photographs of the shipping packaging, where applicable
Providing this information helps us investigate the issue and determine an appropriate resolution.
9. Incorrect or Missing Items
If you receive an incorrect product or an item is missing from your order, please contact us promptly.
Please provide your order number and details regarding the issue.
After reviewing the information, we will work to determine an appropriate solution.
10. International Shipping
International shipping may be available for selected products and destinations.
Customers receiving international shipments may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
These charges are generally the responsibility of the customer unless specifically stated otherwise at checkout.
Customs procedures may also result in additional delivery time.
11. Delivery Estimates
All delivery estimates provided on our website are approximate.
We cannot guarantee delivery on a specific date unless expressly stated otherwise.
Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances beyond our control.
We appreciate your patience in the event of an unexpected carrier or transportation delay.
12. Returned or Undeliverable Packages
Packages may be returned to us when:
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The address provided is incorrect or incomplete.
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The recipient is unavailable after repeated delivery attempts.
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The package is refused.
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The carrier is unable to complete delivery.
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The package is not collected when required.
If a package is returned to us, please contact our customer support team.
Additional shipping charges may apply if the package needs to be shipped again due to an incorrect address or other circumstances caused by the customer.
13. Contact Us
If you have questions about shipping, delivery, or your order, please contact us.
GOONCORE LLC
Website: gooncore.store
Email: vemoaglobal@gmail.com
Phone: +1 662-989-3336
Business Address:
701 DeHirsch Ave
Woodbine, New Jersey 08270
United States
We appreciate your business and are committed to providing a convenient and reliable shopping experience.